To avoid support and maintenance problems with the integrated system it is important to create a ________ IT help desk and support.
A) strategic
B) business
C) centralized
D) network
E) distributed

Question

Quizplus · Accepted Answer

A centralized IT help desk and support will ensure that all issues and problems are handled in a consistent and efficient manner, reducing the likelihood of errors and confusion. This approach also allows for better tracking and management of IT support requests, which can help to identify and address recurring issues. A distributed approach may lead to inconsistencies and gaps in support coverage, while a strategic or business approach may not be as effective in addressing day-to-day support needs. A network approach may be necessary for larger organizations with multiple locations, but a centralized help desk can still be established to ensure consistency and quality of support.

To Avoid Support and Maintenance Problems with the Integrated System