In order to reengineer a business process, it must be first dismantled into individual ________ and then put back together into a new set of business flows.
A) functions
B) activities
C) transactions
D) data flows

Question

Quizplus · Accepted Answer

Business processes are comprised of a sequence of activities, and a reengineering effort aims to break down the process into its individual activities or steps, evaluate their efficiency, and then redesign a new set of activities that achieve the desired outcome in a more efficient manner. Functions and transactions are higher-level concepts, while data flows refer to the movement of data between activities and are not sufficient for reengineering efforts on their own.

In Order to Reengineer a Business Process, It Must Be