When Michael meets with the human resources manager to discuss a complaint filed by one of the employees in the production department, he requires which of the following managerial skills?
A) conceptual skills
B) interpersonal skills
C) negotiator skills
D) disturbance handler skills

Question

Quizplus · Accepted Answer

When Michael meets with the human resources manager to discuss a complaint filed by one of the employees, he requires interpersonal skills in order to communicate effectively with the manager and address the employee's concerns. While conceptual skills and negotiator skills may be useful in some situations, they are not specifically required in this scenario. Disturbance handler skills may be required if the complaint escalates into a larger conflict or issue, but they are not necessary for Michael's initial meeting with the human resources manager.

When Michael Meets with the Human Resources Manager to Discuss