A policy ________.
A) typically serves as a guideline for decision making by setting general parameters
B) specifically states what should or should not be done
C) is a series of sequential steps a manager uses to respond to a structured problem
D) is used when dealing with unstructured problems and non-programmed decisions

Question

Quizplus · Accepted Answer

A policy is a general guideline that helps in decision-making. It sets the parameters within which decisions can be made. It doesn't specifically state what should or shouldn't be done, nor is it a series of sequential steps for dealing with structured problems. Policies are used for both structured and unstructured problems, but they are not specifically designed for non-programmed decisions.

A Policy ________