First-line managers tend to deal with problems that are ________ while upper-level managers handle the ________ problems.
A) unstructured; structured
B) routine and repetitive; unusual and difficult
C) interpersonal; customer
D) machine-related; interpersonal

Question

Quizplus · Accepted Answer

First-line managers typically deal with routine and repetitive problems such as staffing, scheduling, and training, while upper-level managers deal with more complex and strategic issues such as long-term planning, resource allocation, and organizational change management.

First-Line Managers Tend to Deal with Problems That Are ________