After several expansions and acquisitions that resulted in duplicate positions of several administrative functions, U.S. Big Corp. decided to reorganize itself around customers rather than around functions. This would amount to a change in ________.
A) structural design
B) selection process
C) degree of centralization
D) structural components

Question

Quizplus · Accepted Answer

Reorganizing a company around customers rather than functions involves a change in the structural design of the organization. This may involve changes to reporting structures, job responsibilities, and communication channels, among other things. It does not necessarily involve changes to the selection process, degree of centralization, or structural components of the organization.

After Several Expansions and Acquisitions That Resulted in Duplicate Positions