________ departmentalization is based on the product or customer flow through the organization.
A) Product
B) Functional
C) Process
D) Customer

Question

Quizplus · Accepted Answer

Process departmentalization is based on the flow of work activities involved in producing a product or service. This structure groups employees by the specific processes or activities they are involved in, allowing for better coordination and control within each process. This type of departmentalization is commonly used in manufacturing or service organizations where the work flow is highly repetitive and specialized.

________ Departmentalization Is Based on the Product or Customer Flow