Cross-functional teams rely heavily on ________ communication, which can be problematic if their managers are not kept informed about the decisions.
A) diagonal
B) upward
C) vertical
D) lateral

Question

Quizplus · Accepted Answer

Cross-functional teams often use lateral communication, which involves the exchange of information among peers or colleagues within the same level of the organization, rather than through the hierarchical chain of command. This can lead to issues if managers are not kept in the loop about decisions being made.

Cross-Functional Teams Rely Heavily on ________ Communication, Which Can Be