Which one of the following is true for organizational communication?
A) It uses formal but not informal communication techniques.
B) It includes informal communication via the grapevine.
C) Information flows according to the organization's chain of command.
D) It does not include interpersonal communication.

Question

Quizplus · Accepted Answer

Organizational communication includes both formal and informal communication. Informal communication can occur through the grapevine, which is the informal network of communication within an organization. Information can flow both through the chain of command and through informal networks. Interpersonal communication is also a crucial aspect of organizational communication. Therefore, option B is the correct answer.

Which One of the Following Is True for Organizational Communication