Because rumors that flow along the grapevine can never be eliminated entirely, managers can minimize the negative consequences of rumors by ________.
A) ignoring them completely
B) communicating openly and honestly with employees
C) encouraging an all-channel communication network
D) using filtering wherever possible

Question

Quizplus · Accepted Answer

Ignoring rumors will not make them go away and may lead to further speculation and distrust. Encouraging an all-channel communication network may help to spread accurate information, but may not necessarily address rumors directly. Using filtering may also be useful, but may not completely eliminate rumors. The best option is for managers to communicate openly and honestly with employees, providing them with the correct information and addressing any concerns or questions they may have, which can help to reduce the negative impact of rumors.

Because Rumors That Flow Along the Grapevine Can Never Be