Which of the following statements is True of the information systems (IS) department?
A) If the IS primarily support accounting and finance activities, the chief financial officer (CFO) is appointed as the chief information officer (CIO).
B) Programs used in all information systems are developed in-house by the maintenance group.
C) The operations group monitors user experience and responds to user problems.
D) Data administration is performed exclusively by the outsourcing relations group.
E) Data backup is performed primarily by the marketing group.

Question

Quizplus · Accepted Answer

The operations group, also known as the help desk or support group, is responsible for monitoring user experience and responding to user problems. The other statements are incorrect. The CIO is typically appointed based on overall IT leadership and strategic vision, not just their knowledge of accounting and finance. Programs used in information systems may be developed in-house, but can also be purchased from vendors or open source communities. Data administration can be performed by in-house staff, outsourcing relations group, or a separate data administration group. Data backup is typically performed by IT infrastructure or operations groups, not marketing.

Which of the Following Statements Is True of the Information