Carla, a budding restaurateur, meets a veteran chef and restaurateur, Giovanni. Carla wishes to analyze the purchasing pattern of her customer base. Which of the following is most likely to be a piece of sound advice that Giovanni would offer to Carla?
A) Carla should use her restaurant's distributed systems to know more about her customers' purchasing patterns.
B) Carla should avoid using the restaurant's integrated system to analyze her customers' purchasing patterns.
C) Carla should support strategic and less structured managerial decisions to ensure that standardization occurs.
D) Carla should support less specific and fluid managerial decisions to ensure that standardization occurs.
E) Carla should delete any data over thirty days old to protect customer privacy.

Question

Quizplus · Accepted Answer

Giovanni would advise Carla to use the restaurant's distributed systems to analyze her customers' purchasing patterns. This would allow her to gather data from different sources and gain insights into the preferences and behaviors of her customers. This information can then be used to make informed decisions about menu offerings, promotions, and marketing strategies, which can help improve customer satisfaction and loyalty. Option B is incorrect because there is no reason for Carla to avoid using the restaurant's integrated system if it can provide relevant data. Option C and D are not relevant to the question as they refer to an unrelated issue of managerial decision-making and standardization. Option E is incorrect as deleting data over thirty days old would not be necessary for protecting customer privacy, and may even hinder Carla's ability to analyze long-term trends in customer behavior.

Carla, a Budding Restaurateur, Meets a Veteran Chef and Restaurateur