Contingency factors that can influence the success of a TQM program in a negative way include all of the following,except:
A)tasks make high skill demands on employees.
B)management expectations are unrealistically high.
C)middle managers are dissatisfied about loss of authority.
D)workers are dissatisfied with other aspects of organizational life.
E)managers wait for big, dramatic innovations.

Question

Quizplus · Accepted Answer

Tasks that make high skill demands on employees can actually be beneficial for a Total Quality Management (TQM) program, as they encourage continuous improvement and skill development. The other options (B, C, D, E) are potential negative influences on the success of a TQM program.

Contingency Factors That Can Influence the Success of a TQM