_____ is the combination of benefits provided by a product minus all of the costs incurred by the buyer.
A) Product use experience
B) Customer satisfaction
C) Customer value
D) Leveraging cost

Question

_____ is the combination of benefits provided by a product minus all of the costs incurred by the buyer.
A) Product use experience
B) Customer satisfaction
C) Customer value
D) Leveraging cost

Quizplus · Accepted Answer

Customer value is the combination of benefits provided by a product or service minus all of the costs incurred by the buyer. Product use experience and customer satisfaction are components of customer value, but do not encompass the full definition. Leveraging cost is not a relevant term in this context.

_____ Is the Combination of Benefits Provided by a Product