The primary goal of a consultant hired to solve a problem in an organization should be to
A)recognize that the organization has always been this way and little can be done to change it.
B)learn as much as possible about the organization and the people within it.
C)generate an action plan, with specific targets and completion dates.
D)focus exclusively on changing the reward system, since everything else depends on it.
E)make sure employees know the consultant has come to solve the company's problems.

Question

Quizplus · Accepted Answer

The primary goal of a consultant hired to solve a problem in an organization should be to learn as much as possible about the organization and the people within it. Only after a thorough understanding of the problem and context can an effective action plan be generated with specific targets and completion dates. Focusing exclusively on changing the reward system or assuming that the organization cannot change are not effective strategies. Making sure employees know the consultant has come to solve the company's problems is not a goal in itself, but rather a means to achieve the primary goal of understanding the organization.

The Primary Goal of a Consultant Hired to Solve a Problem