To manage conflict, when an organization places one manager in charge of people, groups, or departments in conflict, the organization is using which of the following technique to manage conflict?
A)Use of a hierarchy
B)Use of rules and procedures
C)Use of third-party peacemaking
D)Use of delegation roles
E)Use of task forces

Question

Quizplus · Accepted Answer

When an organization places a manager in charge of conflicting parties, it is utilizing a hierarchy where the manager has the authority to make decisions and resolve the conflict. This is different from using third-party peacemaking or task forces, both of which involve bringing in an outside party to help resolve the conflict. Rules and procedures and delegation roles can also be helpful in managing conflict, but they are not specific to the use of a hierarchy.

To Manage Conflict, When an Organization Places One Manager in Charge