Chapter 13 ("Environment")reports a Study Involving Renovation Efforts in a Psychiatric

Chapter 13 ("Environment") reports a study involving renovation efforts in a psychiatric hospital (Wagner et al.,1989) and one involving renovation efforts in a college classroom (Sommer & Olsen,1980) .These studies are cited as providing examples of design changes that achieve what goal of social design?

A) increased user satisfaction
B) improvements in user behavior
C) increased feelings of personal control
D) increases in social support opportunities