Emma runs a small business and wants to improve communication among her increasingly diverse staff. Which of the following should she do?
A)Consider having employees take part in diversity awareness training.
B)Encourage employees to think alike so that conflicts can be avoided.
C)Expect conformity from her employees.
D)All of these choices

Question

Emma runs a small business and wants to improve communication among her increasingly diverse staff. Which of the following should she do? 
A)Consider having employees take part in diversity awareness training.
B)Encourage employees to think alike so that conflicts can be avoided.
C)Expect conformity from her employees.
D)All of these choices

Quizplus · Accepted Answer

Emma should consider having employees take part in diversity awareness training. This will help increase understanding and awareness of different cultures, leading to better communication and a more inclusive work environment. Encouraging employees to think alike or expecting conformity may actually hinder diversity and limit creativity and innovation in the workplace.

Emma Runs a Small Business and Wants to Improve Communication