Jack is writing a memo to refuse an employee's vacation request. He should use the indirect pattern.

Question

Quizplus · Accepted Answer

The indirect pattern is typically used in cases where the message being conveyed is sensitive, negative or likely to cause conflict. In this case, Jack is refusing an employee's vacation request, which could be a source of disappointment or frustration. Using the indirect pattern would allow him to present the information in a more tactful, respectful manner that acknowledges the employee's interests and concerns while ultimately declining the request.

Jack Is Writing a Memo to Refuse an Employee's Vacation