Shondra is starting a new administrative position and knows that she'll be writing a lot of e-mail messages. What is the best advice you can give her?
A)Don't put anything in an e-mail message that you wouldn't post on your office door.
B)Because e-mail is informal, you don't have to write messages using complete sentences.
C)Use "Reply All" every time you respond to an e-mail message to ensure that everyone sees your reply.
D)Once an e-mail message is deleted, it's gone forever.

Question

Shondra is starting a new administrative position and knows that she'll be writing a lot of e-mail messages. What is the best advice you can give her? 
A)Don't put anything in an e-mail message that you wouldn't post on your office door.
B)Because e-mail is informal, you don't have to write messages using complete sentences.
C)Use "Reply All" every time you respond to an e-mail message to ensure that everyone sees your reply.
D)Once an e-mail message is deleted, it's gone forever.

Quizplus · Accepted Answer

This advice reminds Shondra to be mindful of the content she includes in her e-mails and to avoid anything potentially inappropriate or damaging to her professional reputation.

Answer: B 
 This advice is incorrect because even though e-mail can be informal, professionalism is still important. Shondra should make sure to use complete sentences and proper grammar to convey her message clearly and effectively.

Answer: C 
 This advice is incorrect because using "Reply All" unnecessarily can clutter people's inboxes and waste their time. Shondra should only use "Reply All" if everyone on the original message needs to see her response.

Answer: D 
 This advice is incorrect because deleted e-mails can often be retrieved by IT departments or through backups. Shondra should be careful about the information she includes in e-mails even if she plans to delete them.

Shondra Is Starting a New Administrative Position and Knows That