Justin would like to use text messaging on the job to communicate one-on-one with his customers. What should Justin do first?
A)Contact his customers to let them know he will begin using text messaging to communicate with them.
B)Ask his supervisor for permission to use text messaging.
C)Download software that will allow him to send and receive text messages on his smartphone.
D)Attach a professional photo to his text message account so that his customers will be able to see what he looks like.

Question

Justin would like to use text messaging on the job to communicate one-on-one with his customers. What should Justin do first? 
A)Contact his customers to let them know he will begin using text messaging to communicate with them.
B)Ask his supervisor for permission to use text messaging.
C)Download software that will allow him to send and receive text messages on his smartphone.
D)Attach a professional photo to his text message account so that his customers will be able to see what he looks like.

Quizplus · Accepted Answer

Justin should first ask his supervisor for permission to use text messaging on the job. Depending on the company's policies and procedures, there may be certain guidelines or protocols that need to be followed when communicating with customers via text message. It is important to have a clear understanding of these expectations before beginning to use text messaging for customer communication.

Justin Would Like to Use Text Messaging on the Job