What is the most accurate statement about direct claim and complaint messages?
A)Straightforward claims are those in which persuasion will be necessary to convince the reader that your claim is valid.
B)If you have a complaint,you'll get the best results if you vent your complaint online using social media such as Facebook and Twitter.
C)Letters establish a record of what happened more convincingly than other communication channels.
D)All of the above statements are accurate.

Question

Quizplus · Accepted Answer

Letters provide a tangible record of the complaint or claim, making them more convincing documentation than other communication channels like phone calls or social media posts.

What Is the Most Accurate Statement About Direct Claim and Complaint