Which of the following is not one of the goals in communicating negative news?
A)To help the receiver understand the negative news
B)To show your desire to continue pleasant relations with the receiver
C)To hide the real reason for the negative news
D)To maintain a professional and positive image of you and your corporation

Question

Which of the following is not one of the goals in communicating negative news? 
A)To help the receiver understand the negative news 
B)To show your desire to continue pleasant relations with the receiver 
C)To hide the real reason for the negative news 
D)To maintain a professional and positive image of you and your corporation

Quizplus · Accepted Answer

Hiding the real reason for negative news goes against the goal of helping the receiver understand the negative news. It is important to be transparent and honest in communication, even when delivering negative news. The other options, A, B, and D, are all important goals in communicating negative news.

Which of the Following Is Not One of the Goals