You are writing a bad-news letter to the dean of your alma mater, who has asked you to speak at this year's graduation ceremony, but you have a prior commitment. You must come up with an effective buffer to begin your letter. Decide which technique you'll use, describe it, and write the actual buffer statement you would use.

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The Answer of You are writing a bad-news letter to the dean of your alma mater, who has asked you to speak at this year's graduation ceremony, but you have a prior commitment. You must come up with an effective buffer to begin your letter. Decide which technique you'll use, describe it, and write the actual buffer statement you would use.

You Are Writing a Bad-News Letter to the Dean of Your