When you are writing to complain about something and you're worried that your reader might be reluctant to grant your claim,you should use ________.
A)the indirect strategy
B)the direct strategy
C)both direct and indirect appeals
D)passionate appeals

Question

Quizplus · Accepted Answer

The indirect strategy is the best choice in this scenario because it starts with a buffer that assures the reader of a positive tone before presenting the complaint. This can help to avoid creating a defensive or resistant attitude in the reader, increasing the chances of a positive outcome.

When You Are Writing to Complain About Something and You're