Question 1

According to the human relations leadership perspective,people are motivated by their individual needs.

Accepted Answer

The human relations leadership perspective emphasizes the importance of understanding and addressing individual needs in order to motivate employees and promote productivity.

Question 2

According to classical leadership assumptions,there is more than one best way for a team or organization to perform a given task.

Accepted Answer

Classical leadership theories, such as Scientific Management and Bureaucratic Theory, often emphasize that there is one best way to organize work and lead an organization to achieve efficiency and effectiveness.

Question 3

Bill no longer enjoys his work because he was passed over for a promotion and does not believe he will advance any further in the company.Bill is suffering from a lack of motivation factors.

Accepted Answer

Bill's lack of motivation is caused by a specific factor - not being promoted and feeling stagnant in his career. This falls under the category of hygiene or maintenance factors, which, when not fulfilled, can lead to dissatisfaction and a lack of motivation.

Question 4

Communication based on the human relations approach to leadership concerns both task and relationship issues.

Accepted Answer

Communication based on the human relations approach to leadership emphasizes both task accomplishment and building positive relationships among team members. This approach recognizes the importance of valuing individuals and creating a supportive work environment to promote productivity and motivation.

Question 5

Analytical social styles are considered social specialists.

Accepted Answer

Analytical social styles are characterized by a focus on data, details, and accuracy, rather than specializing in social interactions.

Question 6

You are considered to have an amiable social style if you enjoy working in supportive and helpful roles.

Accepted Answer

An amiable social style is characterized by a focus on relationships, teamwork, and a desire to be liked. This often translates to enjoying supportive and helpful roles in a group setting.

Question 7

A good leader treats every coworker differently and does not explain how or why.

Accepted Answer

A good leader recognizes that each coworker is unique and may require different types of support, feedback, and guidance. However, it is important for the leader to communicate with the coworkers and explain the reasoning behind their actions to promote transparency and fairness.

Question 8

Organizational culture affects all aspects of how the work gets accomplished.

Accepted Answer

Organizational culture includes values, beliefs, behaviors, and practices that influence the way work is done. It affects communication, decision-making, relationships, and overall performance within the organization.

Question 9

The use of metaphors can help someone understand an organization's culture.

Accepted Answer

Metaphors can help convey complex ideas or concepts in a relatable and understandable manner. By using a metaphor to describe an organizational culture, individuals can gain a better understanding of the values, norms, and behaviors that are encouraged or discouraged within the organization.

Question 10

According to the human relations approach to leadership,people are only motivated by the current working conditions such as the working environment and salary,not recognition and how interesting the work is.

Accepted Answer

The human relations approach to leadership recognizes that people are motivated not just by current working conditions, but also by social needs such as recognition, a sense of belonging, and interesting work.

Question 11

Impoverished management occurs when a manager has a low concern for people and a low concern for production.

Accepted Answer

Impoverished management is characterized by a lack of concern for both the well-being of team members and the productivity or results of the team, leading to minimal effort in management duties.

Question 12

Becoming aware of your own and others' social styles gives you important information that you can use to more effectively lead others.

Accepted Answer

Understanding social styles can help leaders tailor their communication and management styles to better connect with and lead their team members. It can also help identify potential areas of conflict and provide strategies for managing them.

Question 13

All of an organization's culture can be learned by reading the employee handbook.

Accepted Answer

While an employee handbook can provide information on some aspects of an organization's culture, such as policies and procedures, it cannot fully capture the entirety of the culture. Culture encompasses the values, beliefs, traditions, and practices of an organization, which are often conveyed through informal channels such as interactions with coworkers, management style, and organizational norms.

Question 14

Abraham Maslow's theory of human needs is used to help understand the human resources leadership approach.

Accepted Answer

The answer of Abraham Maslow's theory of human needs is...

Question 15

Upward communication is emphasized in the human resources approach.

Accepted Answer

Upward communication refers to information flowing from lower levels of the organization to higher levels. The human resources approach emphasizes the importance of listening to and addressing employee concerns, suggestions, and feedback, which requires effective upward communication.

Question 16

An organization's culture will never change.

Accepted Answer

An organization's culture can change over time due to various factors such as leadership changes, mergers/acquisitions, new technology, and shifts in societal values. However, changing an organization's culture is a slow and ongoing process that requires intentional effort and commitment from leadership and employees.

Question 17

Style flexing is the process of your team adapting to your social style.

Accepted Answer

Style flexing refers to an individual adjusting their communication or behavior style to better connect with or accommodate the preferences of others, not the team adapting to one individual's style.

Question 18

Bart is described as being flexible because he adapts his social style and communication to best fit the group he is working with.Bart is demonstrating social flexing.

Accepted Answer

The description of Bart's behavior indicates that he is engaging in social flexing, as he is altering his communication style to better fit in with the group with which he is interacting. This demonstrates flexibility in his approach to social situations.

Question 19

From a classical point of view,organizations can be described as being either tall or flat.

Accepted Answer

From a classical point of view, organizations can be described as being either tall or flat, based on their hierarchical structure and levels of management.

Question 20

From a human relations approach,communication between workers is encouraged.

Accepted Answer

From a human relations approach, communication between workers is encouraged in order to create a positive work environment, foster collaboration and teamwork, and improve overall job satisfaction and productivity.

Quiz 2: Being Aware of Self and Others: Enhancing Communication and Leadership