Mama Vertalli's Bakery is a family-owned business with over $1 million in annual revenues and six locations. At Mama Vertalli's, decisions are sometimes slow in coming and top-level managers delegate very little authority to lower-level employees. Mama Vertalli's is a(n) ____ organization.
A) centralized
B) decentralized
C) empowered
D) marketing-oriented
E) total quality management

Question

Quizplus · Accepted Answer

The description of Mama Vertalli's Bakery suggests that decision-making is slow and that top-level managers hold a lot of the decision-making power. This is indicative of a centralized organization where decision-making is concentrated in the hands of a few high-level managers.

Mama Vertalli's Bakery Is a Family-Owned Business with Over $1