Using appointments or reservations for scheduling delivery of services is an attempt to address the ____ characteristic of services.

Question

Quizplus · Accepted Answer

Perishability is the characteristic of services that refers to their inability to be stored or inventoried. Using appointments or reservations for scheduling delivery of services can help manage this characteristic by ensuring that the service is used at a specific time, rather than being wasted due to lack of demand.

Using Appointments or Reservations for Scheduling Delivery of Services Is