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In High Context Cultures, Frontline Employees

Question 40

Multiple Choice
In high context cultures, frontline employees:

In high context cultures, frontline employees:


A) Are more likely to respond to the wishes of the customer
B) Are less likely to respond to the wishes of the customer
C) Focus on the outcomes of service delivery
D) All of the above
E) Options B and C only

Correct Answer:

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