When examining the corporate value chain of a particular product or service, which one of the following is NOT one of the PRIMARY activities that usually occur?
A) operations
B) inbound and outbound logistics
C) auditing and accounting
D) marketing and sales
E) customer service

Question

Quizplus · Accepted Answer

Auditing and accounting are usually considered support activities, rather than primary activities, in the corporate value chain. The primary activities generally include operations (which involve producing the product or delivering the service), inbound and outbound logistics (which involve receiving inputs and delivering outputs), marketing and sales (which involve promoting and selling the product or service), and customer service (which involves providing support to customers after the sale).

When Examining the Corporate Value Chain of a Particular Product