The perceived fairness and perceived justice of the performance appraisal process plays a central role in determining employee reactions.

Question

Quizplus · Accepted Answer

Research studies indicate that employee reactions to performance appraisals are heavily influenced by their perceptions of fairness and justice in the process. Factors such as the impartiality of the rater, transparency in setting performance goals, consistency in rating criteria, and opportunities for employee input and feedback play a crucial role in shaping these perceptions. When employees perceive the appraisal process as fair, they are more likely to accept the results, feel motivated to improve their performance, and have higher levels of job satisfaction and engagement. On the other hand, when they perceive the appraisal process as unjust, arbitrary, or biased, they may become defensive, disengaged, or even hostile towards their supervisors or the organization. Therefore, it is important for organizations to design appraisal systems that are not only valid and reliable but also perceived as fair and just by their employees.

The Perceived Fairness and Perceived Justice of the Performance Appraisal