
After the first training session, a number of the Michigan employees expressed frustration that the Indian employees lacked technical knowledge because none of them asked questions or offered answers. Which of the following would be the best way for Hank to handle the situation?
A) Remind the American employees that the Indians may be showing respect by remaining silent.
B) Order the Indian employees to interact more during the session.
C) Host a traditional American barbeque so the American and Indian employees can get acquainted.
D) Ignore the complaints of the American employees and continue the training sessions as planned.
Correct Answer:
Verified
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