How can pharmacies deal with non-English-speaking customers?
A) Employ bilingual staff members
B) Use translating software programs
C) Use pictograms
D) All of the above
Correct Answer:
Verified
Q4: Which words in the following sentence should
Q6: When serving patients, technicians should not:
A) Give
Q7: Good communication skills include:
A) Compassion
B) Diplomacy
C) Patience
D)
Q8: Articulation means :
A) Speaking slowly
B) Speaking clearly,
Q9: The mental disposition or feeling a technician
Q11: Rolling the eyes or loudly sighing implies:
A)
Q13: When answering a telephone call, the technician
Q14: Which of the following negatively impacts written
Q18: Most people judge others within _ of
Q19: When a technician shows customers that he
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