Marcie was conducting an interview with the local homeless shelter supervisor. The supervisor kept answering "Yes" or "No" to all of Marcie's questions. Marcie was getting frustrated because she wasnotgetting the material she needed. What was the problem here?
A) The supervisor was probably new and inexperienced, and didn't know the answers.
B) Marcie was not at fault; the supervisor was just close minded and not helpful.
C) Marcie had planned only closed-ended questions and forgot to follow up by asking "Why?"
D) Marcie asked too many questions which resulted in her receiving insufficient answers.

Question

Quizplus · Accepted Answer

The problem here is that Marcie had only prepared closed-ended questions, which resulted in the supervisor providing "Yes" or "No" answers without any further explanation. To get the material she needed, Marcie should have followed up with more open-ended questions, such as "Why do you think that?", or "What led you to that conclusion?"

Marcie Was Conducting an Interview with the Local Homeless Shelter