The fundamental limitation of a matrix structure is that it ________.
A)creates a poor organizational culture
B)isolates upper management from operational levels
C)institutes a dual hierarchy that violates the unity-of-command principle
D)introduces more errors in the decision-making process due to the speed of the process

Question

Quizplus · Accepted Answer

The fundamental limitation of a matrix structure is that it institutes a dual hierarchy that violates the unity-of-command principle. In a matrix structure, employees have two bosses, one functional and the other divisional, which can create confusion and conflict. This violates the unity-of-command principle, which states that an employee should have only one boss to receive direction from. As such, a matrix structure can lead to issues like ambiguity, conflict, and decision-making delays.

The Fundamental Limitation of a Matrix Structure Is That It