Before the strong emphasis on zero defects, U.S.companies operated under the premise of ________, which allowed a level of poor quality with the assumption that service warranties and repair facilities would deal with product defects.

Question

Quizplus · Accepted Answer

Acceptable quality level (AQL) was the premise that allowed a level of poor quality with the assumption that service warranties and repair facilities would deal with product defects, before the strong emphasis on zero defects. Six Sigma, Just-in-Time Inventory Management (JIT), and ISO 9000 are all quality management strategies that were developed later, after the emergence of zero defects.

Before the Strong Emphasis on Zero Defects, U