Of the five dimensions that make up the concept of trust, loyalty seems to be the most critical.

Question

Quizplus · Accepted Answer

While loyalty is an important dimension of trust, all five dimensions (capability, benevolence, integrity, predictability, and loyalty) are equally critical in building and maintaining trust. Each dimension contributes to a different aspect of trust and helps to create a strong foundation for trust to thrive.

Of the Five Dimensions That Make Up the Concept of Trust