Active listening is enhanced by developing ________ with the speaker.
A)apathy
B)sympathy
C)a personal friendship
D)empathy

Question

Quizplus · Accepted Answer

Active listening requires the listener to try to understand the speaker's perspective, feelings, and emotions. Empathy is the ability to understand and share the feelings of others, which is why developing empathy with the speaker can enhance active listening. Apathy (lack of interest or concern), personal friendship, or sympathy (feelings of pity or sorrow for someone else's situation) may not necessarily facilitate active listening.

Active Listening Is Enhanced by Developing ________ with the Speaker