Manufacturing and service organizations produce both physical and nonphysical outputs.
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Q30: Operations management includes service industries but not
Q31: W.Edwards Deming thought that _ the key
Q32: The goal of operations management is to
Q33: Deming felt that _ with statistics.
A)employees should
Q34: Employees are considered an input in transformation
Q36: Operations management is a subsystem of the
Q37: In the 1970s, many U.S.manufacturers fell behind
Q38: Deming felt that any new skills that
Q39: Since Deming first proposed his 14 points
Q40: Of all the emotions that affect a
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