Gina is a dean at Polydor College, a school with almost 6,000 students. In her daily activities, she has to deal with problems that involve students, faculty, curriculum, budgets, and a variety of other things.
Among the problems Gina needs to deal with are complaints from students that the Physics Department has only one faculty member who is a woman and one who is a member of a minority group. Gina has been meeting with the department chair to address this problem.
Gina recognizes that students and parents pay a lot of money to attend the university, so when large and small problems arise Gina wants them dealt with effectively. She has installed a 24-hour "Hassle Line" with highly trained people to answer questions and solve problems. She hopes to have her Hassle Line employees function within a customer responsive culture
-Gina's Hassle Line fields a call in which a work-study student is complaining that he is being discriminated against because he is a transgender person.What should Gina do?
A) contact the federal justice department
B) report the incident to the federal Civil Rights commission
C) file a federal job discrimination suit
D) contact state and/or local authorities
Correct Answer:
Verified
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