Early users of work specialization in the early twentieth century found that the practice ultimately resulted in ________.
A)higher profits and better employee morale
B)bored workers with low morale
C)huge and permanent productivity gains
D)better communication among employees

Question

Quizplus · Accepted Answer

Early users of work specialization, such as Frederick Taylor, found that it often led to workers becoming bored and dissatisfied with their jobs, leading to low morale. This is known as the "de-skilling" of work, where employees no longer feel a sense of ownership or pride in their work. However, later research has shown that with proper training and job design, work specialization can lead to increased productivity and efficiency.

Early Users of Work Specialization in the Early Twentieth Century