Uncertainty causes people to resist change because it ________.
A)replaces the unknown with the known
B)replaces the known with the unknown
C)increases performance expectations of an employee
D)decreases performance expectations of people

Question

Quizplus · Accepted Answer

Uncertainty involves unknown factors, which can be unsettling and uncomfortable for people. When faced with uncertainty, people may resist change because the unknown may disrupt their routines, habits, and comfort zones. They may prefer the known, familiar, and predictable aspects of their current situation. Therefore, uncertainty replaces the known with the unknown, creating resistance to change.

Uncertainty Causes People to Resist Change Because It ________