A queuing theory analysis for the Department of Motor Vehicles determines that customers typically wait for 8 minutes and that the agency should strive never to exceed more than 5 customers in a single line.What is the maximum amount of time that customers should be expected to wait?
A)8 minutes
B)40 minutes
C)20 minutes
D)24 minutes

Question

Quizplus · Accepted Answer

The maximum amount of time customers should be expected to wait is determined by multiplying the average wait time per customer (8 minutes) by the maximum number of customers in line (5), which equals 40 minutes.

A Queuing Theory Analysis for the Department of Motor Vehicles