Uichiro Niwa, former president of Japan's ITOCHU Corp., took steps to ensure that more of the trading company's $115 billion in annual transactions were conducted online. He also radically changed the way he communicated with employees and began relying more on e-mail, a practice that until recently was virtually unknown in Japan.

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The passage states that Uichiro Niwa took steps to conduct more transactions online and began relying more on email communication, which suggests that statement A is true.

Uichiro Niwa, Former President of Japan's ITOCHU Corp