Customer care center manager Stacy tends to be patient and easy-going with new staff members, but more impatient and demanding with her experienced tech- support specialists. Stacy is exhibiting the leadership behavior of ________.

Question

Quizplus · Accepted Answer

Stacy is showing style flexibility and adaptability by adjusting her management approach based on the experience level of her staff members. This behavior reflects the ability to adapt leadership style to meet the needs of different individuals or situations.

Customer Care Center Manager Stacy Tends to Be Patient and Easy-Going