Tanya, a sales representative, is facing the hindrance stressor of trying to resolve a problem with an angry, hostile customer. During the meeting with the customer, Tanya is therefore likely to ________.

Question

Quizplus · Accepted Answer

When facing a hindrance stressor like an angry, hostile customer, Tanya is likely to feel poorly motivated and perform poorly due to the high levels of perceived stress.

Tanya, a Sales Representative, Is Facing the Hindrance Stressor of Trying