Beverly, a supervisor, makes use of emotional contagion when she ________.
A)spreads her good mood to her workers
B)avoids communicating with her subordinates who are in a bad mood
C)laughs at a worker who calls in sick
D)throws a temper tantrum when a worker quits

Question

Quizplus · Accepted Answer

Emotional contagion refers to the spreading of emotions from one individual to another or to a group of individuals. In this case, Beverly is spreading her good mood to her workers, which is an example of emotional contagion. B, C, and D do not involve emotional contagion in a positive or effective way.

Beverly, a Supervisor, Makes Use of Emotional Contagion When She