Kelly pretends that a lot of customers are complaining about the store's jewelry selection. Kelly then suggests a new line of jewelry for the store, just so she will receive credit for having fixed the problem. If the new line of jewelry is a success, Kelly's behavior should be regarded as ethical.

Question

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Kelly is being deceptive by fabricating complaints to suggest a solution that will benefit her personally. This behavior is unethical as it manipulates both customers and the store.

Kelly Pretends That a Lot of Customers Are Complaining About