Jeff is a manager at a paper mill. He has received a grievance from a group of employees who are union members. The grievance claims that a plant rule barring employees from eating during unscheduled breaks is arbitrary and unfair. What should Jeff most likely do?
A)Discuss the case privately with the union steward.
B)Agree to make informal changes to the rules.
C)Examine the grievants' personnel records.
D)Make special arrangements with grievants.

Question

Quizplus · Accepted Answer

C)It is appropriate for Jeff to review the employees' personnel files. However, discussing the issue privately with the union steward, making informal rule changes, and making special arrangements are considered inappropriate methods for handling grievances.

Jeff Is a Manager at a Paper Mill