Surveys estimate that approximately 20% of what employees learn on the job is learned through informal means while the rest is learned through formal training programs.

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Surveys from the American Society for Training and Development estimate that as much as 80% of what employees learn on the job they learn not through formal training but through informal means, including performing their jobs on a daily basis in collaboration with their colleagues.

Surveys Estimate That Approximately 20% of What Employees Learn on the Job